FRONT DESK PERSONNEL

Job Description

A hotel along Jakpa road is in need of a Front Desk Personnel.

Responsibilities:

– Greet guests and provide them with excellent customer service
– Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
– Answer all client questions and incoming calls
– Redirect phone calls to the appropriate department and take down messages
– Monitor, organize and forward emails
– Maintain records and files

Requirements:

– Organisational skills and ability to multitask
– MS Office skills
– Good understanding of office administration
– Good written and verbal communication skills