As COVID-19 recedes and life regains a semblance of normalcy, it’s a good time to look ahead to some of the talent acquisition and recruitment trends we’re likely to see going forward. COVID-19 has had a big impact on many facets of HR, and recruiting is no different. That is evident in the rise of such trends as remote interviewing and optimizing the candidate experience.
Remote interviewing One of the most recent trends that has emerged in the talent acquisition and recruitment area is remote interviewing. Remote interviewing involves job interviews taking place using video conferencing software, such as Zoom, Microsoft Teams, Cisco Webex and similar platforms, or specialized video interviewing tools, such as HireVue and Montage. The recruiter, their colleagues and the candidate join a video call and interview as if they were having a regular face-to-face interview. The technology also facilitates collaborative hiring by making it easier for other departments to participate in the interview and selection process.
The pandemic made 2020 the year of the employee experience. It accelerated the need for employee listening programs and developing an experience that maintains the health and well-being of employees, promotes positive work-life balance as well as giving them the positive experience during the pandemic that will encourage them to stay after the pandemic is over. The emphasis on providing a good experience also extends to candidates.
Diversity and inclusion
Diversity and inclusion is another area of growing focus for HR leaders that translates directly into the talent acquisition and recruitment process. Statistics show that businesses with a diverse workforce and inclusive workplace have better productivity and profitability. Many organizations are looking to boost the diversity of their workforces — in addition to making them more inclusive — and recruiters are responsible for identifying and bringing a wider diversity of candidates into the talent pool, thereby eliminating gender, racial and tribal bias.
The use of analytics across talent acquisition processes helps deliver data-driven decision-making and insights to identify areas of strength and weakness, as well as help reduce the cost of talent acquisition practices, identify problems and blockages in the process, and fill vacant roles more quickly. Additionally, talent analytics can prove the effectiveness and ROI of your recruiting software investments.